Free shipping is available on many products and is noted by the ‘Free Shipping’ image. To qualify for free shipping the minimum product total must be greater than $250 and shipped to a continental United States business address.
Standard shipping charges apply for orders with product total under US$250.00.
Same Day Shipping
Same day shipping is available only when orders are confirmed by the customer and have been received by Total Access Group by 2:00 p.m. Pacific Standard Time (PST).
If you are not completely satisfied with your purchase, you may return product for credit towards future purchases. Product must be returned within 30 days of purchase from Total Access Group.
Returns are subject to a 20% restocking fee. Total Access Group does not charge restocking fees for returns of defective products or wrong product shipped with a Return Authorization Number (RA#).
Any Damaged or Missing items must be reported to Total Access Group within 5 days of receipt of goods.
To report Damaged or Missing items, contact our Customer Service Department at 714-259-9200 or email us at email@example.com.
Please Note: reports of damaged or missing items will not be accepted if reported more than 5 days after receipt of goods.